1. Finding a Custom Home Builder
Finding a custom home builder can feel like a daunting task. A lot of your time and money will be invested in the project and everyone has heard horror stories of cowboy builders completing shoddy work at inflated prices, or worse, not completing work. The old adage ‘you get what you pay for’ is never truer than in the building industry. If you want a high-end custom home finished to flawless standards, then picking a budget builder would be a big mistake.
There are two questions to ask yourself when choosing a home builder. Firstly, does the builder you’re considering regularly build homes in your desired area at the quality and cost level that you expect? Finding a reputable builder with experience in your local area is critical – they will have relationships with all the local trades and, hopefully, will have good relationships with the local city building department. These relationships will help the project run smoothly, avoiding gaps spent trying to find trades or dealing with unexpected local planning challenges.
Secondly, you need to ask yourself – is it a good personality fit? You will spend 12-18 months in constant contact with the builder. If it’s not someone you feel comfortable with during the interview process, it’s unlikely to get better as the build progresses. Building a custom house is not like producing a car on a production line. There are many variables that are hard to predict and that can cause problems along the way, from strange discoveries underground, to unexpectedly wet winters and global pandemics affecting supply chains. Finding a builder you like and trust, who has similar values to your own, will help the builder-client relationship withstand the difficult times and should make the good times a lot more fun.
Once you’ve established the builder you’re considering builds homes locally, at the right quality / cost level, and is a good personality fit, then you need to do some due diligence. Online reviews on sites like Google and Houzz are a good start but also ask the builder to take you to some completed homes. Not all clients want their home to be a show home once they’ve moved in, but, if the builder has done enough projects and enough went well, then they should be able to show you one or two. Look at these homes carefully – is the paint finish, carpentry work and stonework all to the standard you would expect? Also, ask the builder to take you to a couple of current projects. Are they in your local area and at the scale you’re looking for? Do the job sites look clean and well managed? Finally, ask for the builder’s contact at the local city building department – they will normally be happy to discuss whether the builder builds quality homes and has a good reputation in the local area.
If you already have architectural plans, you may be considering putting your project out to bid. Making your decision about which builder to choose based solely on price can be risky, especially if the factors above haven’t been taken into account. It is also highly likely that the budget will overrun. Reputable builders are likely to provide a good budget but there is unlikely to be fat in a bid-out budget to absorb all of the unpredictable events. Unscrupulous builders may underbid because it’s a time-consuming process or, worse, because they intentionally miss items in order to win the business.
Once you have decided on a builder, have a think about how you intend to manage the relationship – do you want to be hands-on in your home build or will you step back and leave it to the professional? If it’s the former, make sure the builder knows this so you can establish a communication and involvement plan that meets your needs. If you agree the parameters up front, then you are less likely to be left in a situation where you feel excluded, or the builder starts to resent you second guessing his every move. If you’re comfortable you’ve found a good quality, reputable builder then stepping back and leaving it to them should be a less stressful and time-consuming option, but make sure you have detailed review meetings at least monthly to ensure you’re both heading in the same direction.
June 4, 2021.